privacy policy

Last updated: September 26,2025

Who we are

“Sync Robotics”, “we”, “us”, or “our” operates the website syncrobotics.ca. You can reach us at info@syncrobotics.ca or +1 250-753-7161 at 2-683 Dease Rd, Kelowna, BC, Canada.

By using our website, you agree to the terms of this Privacy Policy.

What we collect

  • Contact details you submit (e.g., name, company, email, phone) when you reach out through our website or by email/phone.

  • Basic technical/usage data collected automatically when you visit the site (e.g., IP address, device/browser, pages viewed).

  • Cookies/analytics used to understand traffic and improve the site. You can control cookies in your browser.

We do not intentionally collect sensitive personal information through the site, and we do not offer customer accounts or in-site purchases at this time.

Why we use your information

  • To respond to your inquiries and discuss potential projects.

  • To operate, maintain, and improve the website (e.g., troubleshoot, security, analytics).

  • To meet legal requirements (e.g., record-keeping where applicable).

 

We only use personal information for the purposes above or for closely related purposes you’d reasonably expect. If we want to use it for anything materially different, we’ll ask first.

Sharing

  • Service providers (e.g., website hosting/analytics, IT support) who help us run the site.

  • Legal, safety, or compliance disclosures if required by law.

  • Business transactions (e.g., merger/acquisition) where information may transfer under similar protections.


We do not sell personal information.

Where data may be processed

Our service providers may store or process information outside your province or outside Canada. That means it can be subject to the laws of those places.

Cookies & analytics

We use only what we need for site operation and basic analytics. You can disable non-essential cookies via your browser; some features may work differently if you do.

Retention

We keep personal information only as long as needed for the purposes above and reasonable legal requirements. Then we securely delete or de-identify it.

Security (no guarantees)

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is 100% secure, and we do not promise absolute security.

Your choices & requests

Depending on where you live, you may have rights to access and request correction of your personal information, and to withdraw consent where we rely on consent. We’ll respond as required by applicable law.
Contact: info@syncrobotics.ca.

 

For BC and Canadian private-sector privacy law, see: PIPA (BC) and PIPEDA (Canada). This policy is designed with those frameworks in mind without promising obligations we cannot meet.

Third-party links

If our site links to other websites, their privacy practices apply. We’re not responsible for third-party sites.

Changes

If we change what we collect or how we use it, we’ll update this page and revise the Effective date. Material changes will be highlighted for a reasonable period.

Contact

Questions or requests about this policy or your personal information:

info@syncrobotics.ca+1 250-753-71612-683 Dease Rd, Kelowna, BC, Canada